FAQ
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Return policy
All O.I.L. products are carefully crafted in small batches to maintain the highest quality and freshness. Due to the intimate and custom nature of our fragrances, all sales are final. We are unable to accept returns or exchanges. However, if your product arrives damaged or defective, please contact us immediately at within 48 hours of receiving your order, and we will promptly assist you.
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How long does shipping take?
Orders typically ship within 2-3 business days after purchase. Standard delivery times vary by location but generally range between 5-7 business days.
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Do you offer international shipping?
Currently, O.I.L. ships only within the United States. Please sign up for our newsletter to be the first to know when we expand internationally.
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Are your products tested on animals?
No, all O.I.L. products are cruelty-free and never tested on animals.
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Do you offer samples?
Yes, we occasionally offer samples or small vials as a gift with purchase during special promotions.
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How can I best store my perfume oil?
Store your O.I.L. fragrance in a cool, dry place away from direct sunlight and heat to maintain optimal freshness and longevity.